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Franklin Corporation is a leading provider of quality upholstery furniture made in the USA. For over 39 years they have become prominently known for quality motion and stationary upholstery, outstanding comfort and enjoyable experiences with minimal upkeep and care.
FRANKLIN WARRANTY INFORMATION
At Franklin we are passionate about our product. Quality is not just a word to us, but an obsession. We fabricate our own foam, stamp our own reclining mechanisms, and cut our own wooden frames. We stand behind our product and that is why we are able to offer you the best warranty in the industry.
The reclining mechanism, all other metal parts, and the wooden frame parts in the furniture are warranted to be free of defects in workmanship and materials for the lifetime of the mechanism or frame, as the case maybe. “Lifetime” means the normal, useful life as determined by the manufacturer.
Five Year Warranty
Sleeper mattresses are warranted to be free of defects in workmanship and materials for a period of five years from the date of sale to the original purchaser.
One Year Warranty
With the exception of fabric and other covers, all the components of this furniture are warranted to be free of defects in workmanship and materials for a period of one year from the date of sale to the original purchaser.
Limitations On Warranty
The warranty contained herein shall be in lieu of any other warranty, express or implied, including but not limited to any implied warranty of merchantability or fitness for a particular use. Liability for incidental or consequential damages under the warranty is excluded. Some states do not allow limitation of incidental or consequential damages, therefore this limitation may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. The following additional limitations apply to all warranties contained herein:
1. The warranties extend to the original purchaser only and are not transferable.
2. The warranties do not apply to rental, business, commercial, institutional or other non-residential use.
3. Fabric, leather and other covers are excluded from warranties.
4. The warranties do not apply to any condition caused by damage, improper use, or abuse occurring after the date of sale to the original purchaser. Such damage, improper use or abuse will void all warranties.
5. All warranties are subject to the availability of repair or replacement parts.
We proudly offer free shipping within the continental United States. We have partnered with specialized furniture carriers that are experienced in moving all different types of furniture. Our goal is to ensure that your order arrives promptly in the safest manner possible.
If you are located in Hawaii or Alaska please call us for a shipping quote. Most of our furniture can also be shipped to Canada and internationally (some exclusions apply). Please call us at 877-702-0555 for a quote inclusive of shipping, duties and taxes.
|Shipping Service||Standard||Room of Choice||White Glove Delivery|
|Delivered to the first available dry/safe area.|
|Delivered to any room in your home.*||-|
|Unboxed and inspected prior to delivery.||-||-|
|Furniture setup and packaging removed.**||-||-|
* Room of Choice and White Glove Delivery are guaranteed for 2 flights of stairs, given that the furniture can fit through all doorways, corners, or other obstacles. If you see this being an issue, please contact us at 877-702-0555 so we can help accomodate you.
** White Glove Delivery includes 15 minutes of setup time. For liability reasons, this can not include plugging in any power mechanisms or attaching anything to the walls.
Our no surprises return policy allows you to buy with confidence. If you need to exchange, cancel, or return your order within the first 30 days of delivery, the only thing you are responsible for is the return shipping. You can read our full return policy here.
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