Erin & Ben 16" Pillow (+50 fabrics)
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Delivers in Approx. 6-8 Weeks
Overview
Specifications
Dimensions
Shipping
Warranty
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Q&A
Overview
About Erin and Ben
Rooted in Southern heritage and a deep respect for American craftsmanship, Erin and Ben Napier create designs that bring a welcoming, neighborly spirit into every room. Each piece features thoughtful details and artisanal quality, honoring the past while being built for today. Made or assembled in America, the collection celebrates the charm of small-town living and invites you to slow down, be present, and make your home a sanctuary that reflects both personal comfort and community.
Erin & Ben 16" x 16" Pillow Custom Style, Premium Comfort, and Endless Fabric Possibilities
The Erin & Ben 16" x 16" Pillow brings personalized style and elevated comfort to any room of the home. Thoughtfully crafted to complement the signature Erin & Ben aesthetic, this pillow is available in over 50 exclusive fabrics, offering everything from timeless textures to bold statement patterns. Whether you're accenting a sofa, layering a bed, or refreshing a favorite chair, this customizable pillow brings warmth, charm, and character to any space.
At the core is a plush down-blend insert, providing a soft, sink-in feel while maintaining the perfect amount of support. Each pillow is finished with your choice of custom cording/welting in more than 25 colors, allowing you to tailor every detail to your exact style. From cozy and casual to polished and refined, the Erin & Ben 16" x 16" Pillow is designed to make your home feel distinctly your own.
Key Features
✅ Available in over 50 Erin & Ben exclusive fabrics for personalized style
✅ Plush down-blend insert offers soft, supportive comfort
✅ Custom cording/welting available in more than 25 color options
✅ Perfect 16" x 16" size for sofas, chairs, beds, and layered décor
✅ Designed to mix, match, and coordinate with Erin & Ben furniture and textiles
Manufactured by Best Home Furnishings
Built With Integrity, Engineered for Comfort, and Designed to Last for Generations
Best Home Furnishings has earned its reputation as one of the most trusted names in American-made furniture by focusing on one defining principle: quality without compromise. Every piece is crafted with meticulous attention to detail—starting with kiln-dried hardwood frames sourced from the USA and reinforced with industry-leading construction techniques.
Advanced computerized scan-and-cut systems detect and eliminate imperfections before production even begins. During assembly, each frame is strengthened using a combination of dowels, screws, glue, staples, corner-blocking, and truss plates—creating unmatched durability built to withstand years of everyday use.
Best also employs highly skilled upholsterers, many with over 16 years of experience, ensuring exceptional tailoring and precision. Every sewn piece goes through an 18-point inspection checklist, guaranteeing that what reaches your home meets the highest standards of craftsmanship.
When you choose Best Home Furnishings, you’re investing in furniture designed for comfort, engineered for longevity, and built to be handed down for generations.
Key Features: Best Home Furnishings Quality
✅ Kiln-dried hardwood frames sourced from the USA for maximum strength and stability
✅ Computerized scan-and-cut technology eliminates defects before production
✅ Reinforced construction using dowelling, screwing, gluing, stapling, corner-blocking & truss plates
✅ Expert upholsterers with an average of 16+ years of craftsmanship experience
✅ Rigorous 18-point sewing inspection ensures flawless tailoring and durability
✅ Built for long-lasting comfort and generational longevity
With the Best Quality Comes One of the Best Warranties Industry-Leading Protection for Peace of Mind
Best Home Furnishings backs its quality with comprehensive warranties that reflect confidence in its craftsmanship and materials.
Warranty Highlights
✅ Limited Lifetime Warranty on all frames and reclining mechanisms
✅ 5-Year Limited Warranty on encased spring foam cushions
✅ 3-Year Limited Warranty on lift/power component motors, hand wands, AC adapters & junction boxes
✅ 1-Year Limited Warranty on fabric/covers, foam, padding, sinuous wire, coil springs, cup holders, metal seat supports, heating components, massage motors & sleeper mechanisms
Specifications
Dimensions
Shipping
Delivery Options
Please allow Approx. 6-8 Weeks for delivery
Warranty
Best Home Furnishings: Warranty & Consumer Guide
At Best Home Furnishings, we stand behind the quality and craftsmanship of our furniture. To help you understand your coverage, we have summarized our standard warranty policies, safety guidelines, and claim procedures below.
How to Make a Warranty Claim
If you experience a manufacturing defect, please contact the retail dealer where you originally purchased the furniture.
To process your claim, you must provide the following information (located on the ID tag attached to your furniture's frame):
- 13-Digit Identification (ID) Number
- Model Number
- Fabric Number
Warranty Coverage at a Glance
This limited warranty applies only to the original retail purchaser for normal household use. Warranties covering parts do not include allowances for labor or installation.
| Product / Category | Component | Warranty Term |
|---|---|---|
| Recliners & Motion Seating | Frame & Recliner Mechanism | Limited Lifetime (Parts only) |
| Encased Spring Foam Cushions | 5 Years | |
| Foam, Padding & Wire/Coil Springs | 1 Year* | |
| Stationary Sofa Groups | Frame | Limited Lifetime |
| Encased Spring Foam Cushions | 5 Years | |
| Seams, Foam, Padding & Springs | 3 Years | |
| Lift & Power Furniture | Motors, Handwands, AC Adapters | 3 Years (Parts only) |
| Heat & Massage Motors | 1 Year* (Parts only) | |
| Chairs, Gliders & Ottomans | Encased Spring Foam Cushions | 5 Years |
| Metal Chair/Ottoman Bases | 1 Year* (Parts only) | |
| Frame, Foam, Padding & Springs | 1 Year* | |
| General Components | Sleeper Mechanisms & Mattresses | 1 Year* (Parts only) |
| Fabric/Cover (Seam Slippage/Separation) | 1 Year* |
> *Note on 1-Year Warranties: These are valid for 1 year from the date of purchase, not to exceed 18 months from the date of manufacture.*
What is Not Covered (Exclusions)
To ensure fair treatment, our warranty strictly covers manufacturing defects. It does not cover:
- Normal Wear and Tear: This includes the natural softening, flattening, or wrinkling of foam and fibers (unless core foam resiliency drops by more than 10%), as well as natural leather characteristics like wrinkles or fading.
- Improper Care or Abuse: Damage caused by pets, burns, cuts, watermarks, harsh cleaning agents, or exposure to extreme temperatures/humidity.
- Unauthorized Modifications: Applying aftermarket protective coatings to the fabric will void the warranty.
- Commercial Use: The warranty covers normal household and home-office use only.
- Weight Limit Exceedance: Damage resulting from exceeding the specific weight capacity of power/lift features.
- Shipping & Transportation: After the first year of purchase, all shipping costs to and from the factory or local dealer for warranty claims are the responsibility of the consumer. In-home inspection fees are not covered.
Important Safety Guidelines
To keep your household safe and ensure your furniture operates smoothly, please follow these guidelines:
- Moving Parts: Do not let children play on or operate moving chairs unsupervised. Keep extremities away from all moving components.
- Recliner Operation: Only open or close a recliner using its handle and normal body motion. Never force the mechanism by pulling or pushing the footrest. Ensure the mechanism is fully closed before getting up.
- Electrical Care: Position lift, power, heat, or massage cords carefully to avoid pinching, damage, or exposure to flammable materials.
- Proper Usage: Do not sit on ottomans or footstools, as they can tip or break. Use caution when getting in and out of swivel, gliding, or rocking chairs to maintain balance.
- Flammability: Keep all upholstered furniture away from open flames, lit cigarettes, and other ignition sources.
Disclaimer: This summary is provided for convenience. For complete legal details, exclusions, and jurisdiction information, please refer to the full Best Home Furnishings Terms, Conditions & Warranties document.
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